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  • Here Are 5 Special Facilities at Soekarno-Hatta Airport for Foreign Exchange Heroes, the Only One in Indonesia!

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Here Are 5 Special Facilities at Soekarno-Hatta Airport for Foreign Exchange Heroes, the Only One in Indonesia!

06 Sep 2020

Jakarta - PT Angkasa Pura II (Persero) and the Indonesian Migrant Workers Protection Agency (BP2MI) have prepared special facilities at the airport for all Indonesian migrant workers.

At the initial stage, this facility is available at Soekarno-Hatta Airport, which is the biggest point for the departure and return of Indonesian migrant workers.

PT Angkasa Pura II President Director Muhammad Awaluddin said services to Indonesian migrant workers would be better with the special facilities at Soekarno-Hatta Airport.

"There are 5 special facilities for Indonesian migrant workers at Soekarno-Hatta Airport and then following at other airports. We hope that with this facility, services at the airport for immigrant workers who are heroes of foreign exchange for Indonesia will be much better, "explained Muhammad Awaluddin.

Here are 5 special facilities for Indonesian migrant workers at Soekarno-Hatta Airport:

1. Special lane (special lane)

Soekarno-Hatta Airport will soon have a special route for Indonesian migrant workers at the end of September 2020. This special route is located at immigration counters, among others, to process departures and returns.

"Generally, the special route is only reserved for first class / business class passengers, then airplane crew, then KITAS holders, and diplomatic passport holders. In the near future, Soekarno-Hatta will provide a special route for Indonesian migrant workers, and this will be the first in Indonesia and maybe even the world. This is a form of our appreciation to the heroes of foreign exchange, "explained Muhammad Awaluddin.

2. Help desk

A help desk counter for Indonesian migrant workers is now available at Soekarno-Hatta International Airport Terminal 3 International Arrival, to be precise in the baggage claim area.

This counter is specifically to assist all Indonesian migrant workers when they return to their homeland. If Indonesian migrant workers feel confused or have difficulties at the airport, the help desk personnel are always helpful.

"Help desk personnel specifically for Indonesian migrant workers will be able to synergize with PT Angkasa Pura II's customer service so that the assistance provided to Indonesian migrant workers can be optimal and maximized," said Muhammad Awaluddin.

3. Lounge

A special lounge for Indonesian migrant workers is targeted to open at Soekarno-Hatta Airport by the end of October 2020. This lounge can later be used for Indonesian migrant workers to wait for time before processing departure, or wait for the arrival of their families to pick them up when the migrant workers return to their homeland.

One of the concepts of this lounge is a place where families and Indonesian migrant workers meet upon their return home.

4. Digital media for socialization

PT Angkasa Pura II provides more than 300 digital media at all airports, including at Soekarno-Hatta to be used as a media for promotion and socialization of various service and protection programs for Indonesian migrant workers, so that these programs can be right on target and put to good use.

5. The place to market UMKM products from migrant workers

Quite a few Indonesian migrant workers have returned to their homeland and then become self-employed, among other things producing a number of products for the export market as well as in the country.

PT Angkasa Pura II fully supports the business development of migrant workers who have returned to Indonesia, by providing a marketing place for products at the passenger terminal at Soekarno-Hatta Airport.

This marketing place is located in the SMMILE Center area of ​​Terminal 3 at Soekarno-Hatta Airport and can now be used to introduce MSME products from Indonesian migrant workers.

"Soekarno-Hatta Airport is the largest and busiest airport in Indonesia, so it is the right location so that the various UMKM products from migrant workers are widely known to the public so that they can expand the market," said Muhammad Awaluddin.

In total, of the 5 special facilities, 3 facilities can be used, namely the help desk, digital media for socialization, and an area to market MSME products from Indonesian migrant workers.

"Two facilities will soon follow, namely a special lane at the end of September 2020 and a lounge at the end of October 2020. After all facilities are available at Soekarno-Hatta, it is possible that similar facilities will also be present at other airports," explained Muhammad Awaluddin.

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